Roam allows library staff the freedom to move around the branch
No longer constrained to sit behind an information desk, but able to help patrons with catalog inquiries, event information and registration, room bookings, library account setup, and much more, all from a mobile device.
Roam
Roam allows staff to be away from service and information desks, and manage all your customer-facing tasks from a single handheld device, allowing you to freely interact with your customers.
Features
Mobile Self Check
Check items out, return and renew items from anywhere in the library.
Circulation
Scan items to get information such as when they last circulated, see reviews from Content Café and see recommended next reads from Novelist.
Room Booking
Check bookings and make reservations for quick book study rooms or for multiple layout meeting rooms.
Patron Sign Up
Register new patrons and update existing details (ILS dependent).
Branch Locations
All your branch locations and their details are available from within Roam. Share details and directions with patrons.
Asset Reservation
Make patron reservations for library assets such as 3D printers or PCs.
Facility Maintenance
Report issues found in your branches and choose which departments to inform. Fill in the details of the issue and take or choose photos to accompany the report.
Events
Real-time events and program data on hand wherever you are. Email specific event data to patrons and capture attendance details for events. Register patrons and their guests for events.
Event Check in
Check patrons in for registered events by scanning tickets or using a manual check in list.
Event Brochures
Create custom printable pdf brochures of your events and email to patrons.
Security Alerts
With a single click you can quickly request security or emergency assistance in your branch. There is an option to Broadcast pre-defined or custom messages to an individual group or the entire library.