Schedule is our comprehensive solution for appointment-based service management

Schedule was originally created at the beginning of the pandemic to allow libraries to shift to a curb side model seemingly overnight.

Schedule

Schedule allows your customers to book and manage their service appointments, while staff use custom workflows to coordinate fulfillment.

What services can you use for Schedule? The possibilities are endless. Our partners use this module to market and manage:

Makerspace bookings
Genealogy research
Curbside pickup
Tutoring sessions
Passport services
Exam proctoring
Flu shot clinics
Coin appraisals
Tax appointments

Streamline and grow your library's appointment-based services through Schedule

Features

Promote services

Make the most of the services you offer – present details around curbside pickup, tutoring services, tax appointments, and much more – all without printing a single flyer.

Coordinate logistics

Eliminate the need for disparate check-in sheets across your library and branches, with Schedule, you can present appointment times, send reminders, and track no shows all in one place.

ILS integration

Simplify customer login and look up with seamless ILS integration. You can even present a customer barcode on the listing page to allow for a quick confirmation if holds are ready for pickup.

Zoom appointments

Synch Schedule with your Zoom account so customers can book virtual reference librarian sessions, homework help, and other services typically offered in branch.

My appointments page

With Schedule, customers have access to a My Appointments Page, where they can view and cancel their appointments in real-time. Customers may also choose to start virtual meetings directly from this page.

Sign-up instructions

A unique page is built for each appointment type allowing customers to view specific instructions as well as useful appointment tips.

Simple appointment creation

Easily establish appointment booking categories for each service, with customizations for:

Library venue or virtual location
Appointment details
Availability
Confirmation message
Assets
Calendar parameters
Custom questions

Sign-up options

Feature-rich options come standard with Schedule. Booking forms may include library card, email address, custom questions, and more.

Appointment parameters

With Schedule, you can choose to allow same-day bookings, define a maximum number of appointments per customer, and create calendar exceptions.